Saturday, August 30, 2008

A conflict at work

I encountered this conflict with my colleague during my internship in an organization at Woodland. As I lived in NUS, it took me 2 hours per trip for traveling. Although I left work at 6pm, by the time I reached home, it was 8pm plus already. My supervisor was very nice to me, she allowed me to leave half an hour earlier as long as I finished my work. So, I was quite enjoyable for my first two weeks at work -- doing my job “fast and sweet” and arriving home by 7:30pm to have dinner with my roommates.

However, things changed after another intern came in. He was responsible and attentive to work, but sometimes he was so attentive that he stayed at work until 7pm and later. I didn’t know whether it was because he lived in woodland, 5 minutes from work, or he really loved the job; he seemed to be fine with stay late and even made it later and later. I didn’t pay much attention at first, but as time passed by, I started to feel uncomfortable to leave when he was still working. I can’t help thinking, what would the other people think of me? My supervisor would think I was neither dedicated to my work nor a team player. My colleague would think I threw all my work to him and left earlier myself. I would become the “bad person” in the office. So I offered to help him, but found there was nothing much I could do. He was slow not because there was too much work, but he was too careful to everything. Actually, he also urged me to leave earlier because he understood I lived far from work.

I was put into this situation that I had no problem with my colleague, and neither of us did things wrong. But I couldn’t just ignore it because it bothered me. What should I do?

Monday, August 25, 2008

Effective communication skills

In the highly developed society, communication is every moment everywhere. Effective communication skills help us to achieve success in work and gain happiness in life, which is why I think it is important.

Effective communication can bring me a good start in my career. I am in my last year in NUS, and the most important thing to me is to find a job that I dreamed of. There are three steps to achieve this. First of all, I need to send out an impressive resume and cover letter so that I can be shortlisted from thousands of candidates. Great non-verbal communication skill, more specifically, excellent writing skill, decides whether I can make my first impression to HR fresh and outstanding. In the interview followed, I need to clearly articulate my skills, key achievements in the past and how I am going to add value to the organization. If I am “lucky” enough, I may even have to go through a networking section with the CEO and managers, to convince them I am the most passionate, smart and dedicated employee they are looking for. In each of the steps above, I need effective communication skills to support me. Without that, no matter how desirable and suitable I am for the job, the employer wouldn’t know.

Effective communication skills help me to gain friendship. As a foreigner in Singapore, I want to fuse into the local environment and make friends with people around me. Effective interpersonal communication is the bridge bringing me to them. By sharing experiences, exchanging opinions, chatting and joking, I can overcome the difficulty in culture difference, and make them like me and treasure me as a friend. Besides, for my old friends in china, I keep in touch with them through phone calls. Since we don’t have much time to spend together, effective communication through phone plays a more crucial part in our friendship.

After all, effective written skills, oral and interpersonal communication skills benefit me in various ways, and make effective communication the essential component of my life.